Warranty

Manufacturer Warranty, Handled by Qaadir

Every product is covered by its manufacturer's warranty. You don't chase the factory: our team manages the claim and the repair for you.

How warranty works

Simple for you

Manufacturer cover

Each product carries its manufacturer's warranty. We share the terms with your quote or on request.

One contact

Tell us about the problem and we manage the claim with the manufacturer.

Repair or replacement

Our regional technicians carry out warranty repairs or arrange replacement parts.

What warranty does not cover

Keeping cover valid

Warranties do not cover:

  • Normal wear and tear and consumable parts
  • Misuse or accidental damage
  • Installation or fitting by others
  • Unauthorised modification
  • Not following the manufacturer's instructions
Orthotic workshop equipment

Need to make a claim?

Send us the machine details, your order number and a description of the fault.

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